Secure, lightning-fast remote desktop support built for government departments. Download the app, share your ID, and connect instantly.
Built for speed, security, and simplicity
Connect in under 30 seconds. No complex setup — just share your ID.
End-to-end encryption keeps every session private and safe.
View, control mouse and keyboard — full desktop access for support.
Clients approve every connection. You're always in control.
Peer-to-peer connection means lower latency and better quality.
Handle multiple support sessions simultaneously without lag.
From download to connected in under a minute
Open JTMConnect. Your unique 6-digit ID appears instantly.
Send your ID to the technician via phone, email, or chat.
Click "Accept" when prompted. Technician can now view and help.
Download the desktop app to get started
Share your screen and let technicians help you remotely
Download for Windows ~73MB · Windows 10/11Connect to clients and provide remote support with full control
Download for Windows ~73MB · Windows 10/11Stacked against the competition
| Feature | JTMConnect | TeamViewer | AnyDesk | Chrome Remote |
|---|---|---|---|---|
| Free for Government | ||||
| No Account Required | ||||
| Accept / Reject Prompt | ||||
| P2P Direct Connection | ||||
| End-to-End Encryption | ||||
| Local Network Support |
Our support team is here for you